Through modernizing business-lending procedures, banks can harness new SME opportunities and achieve forecasted growth gains.
Though volumes are gradually growing; most banks are not reaching their full potential. Due to old business models, reliance on legacy processes, and viewing SMEs as corporate entities, banks fail to meet business needs and are essentially leaving opportunities on the table. In most cases, to increase market share and profitable growth, banks can start developing a strategy and a clear vision of product offerings, and subsequently render them for targeted customers with a streamlined, robust experience. By optimizing strategies, analytics, processes, and operating models, banks can obtain leverage for successful change, and be prepared to capitalize on emerging growth in SME lending.
This article was originally published on McKinsey.com on May 24, 2022 and is reprinted here by permission.